About Us

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Our Areas of Focus

T3 Engagement & Sales Development believes that it is the "EXPERIENCE" that makes the difference when it comes to having your Clients / Guests / Patrons decide to do business with you or with somebody else.

Too many people think that Clients / Guests / Patrons are only focused on price, but what it really comes down to is the Client / Guest / Patron wanting to work with the “Professionals” that promote themselves and their "Brand", extremely well.

Once you understand that "YOU" are the reason why people should want to do business with YOU, that is when you have unprecedented success!

It is the "PEOPLE" in any Organization that determines the success rate of the Organization and the better "TRAINED, COACHED, AND DEVELOPED" the "PEOPLE" are on all aspects of their businesses' practices, they will generate more profitability.

This is why "THE T3 PERFORMANCE DEVELOPMENT APPROACH" focuses on the following Five Pillars:

1. WHAT IS YOUR BUSINESS ALL ABOUT
- Becoming Very Good At Telling Your Story

2. THE PROCESS
- How Do You Get To Helping People Buy

3. PAYMENT SOLUTIONS
- Showing The Difference Between The Best Payment and The Best Transaction

4. ASKING FOR THE BUSINESS
- The Art Of Motivating People To Be Happy To Proceed

5. DECIDING TO COMMIT TO SUSTAINED GROWTH
- Prospecting, Follow Up, And Client Retention

What We Do

We pride ourselves on setting up our Clients for success by further developing their Teams through Workshops and Development Sessions that actively engage their Teams to make a difference when it comes to assisting their Clients / Guests / Patrons with their purchases / accommodations / meals and entertainment.

The Workshops and Development Sessions work well for Newly Hired Professionals and also provide a refresher with valuable information for Experienced Professionals.

Not only do the different Workshops and Development Sessions allow your Teams to develop and grow both personally and professionally, they also instill some simple concepts that help your Teams become much more motivated to succeed in all aspects of life.

Lets Further Develop And Grow Your People

Performance Coaching and Development is an Investment in you and your Team / Employees / Staff or as we like to call them, “Business Professionals”.

Your Business will benefit because the more "engaged" and "involved" your Team / Employees / Staff are in working for their success, the more successful your Business will become.

One of the frequent arguments against investing in Performance Coaching & Development is:

“What happens if we invest in developing our people and then they leave us?”

A better question is:

“What happens if you don’t develop your people and they stay?”

Here is a quote from HENRY FORD:

“The only thing worse than training your Employees and having them leave is not training them and having them stay.”

There are many Businesses that choose not to invest in their people and keep them on board because they need the “body”, but what is that really doing to the Business?

Here is a quote from RICHARD BRANSON:

“Train people well enough so that they can leave. Treat them well enough so that they don’t want to.”

At the end of the day, “Progression” is something that you and your Team / Employees / Staff should all be striving for and T3 specializes in helping your Team move forward!

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Services

What they are saying...

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    Thank you for everything Peter!

    Brenda West

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    Peter's approach to the business and how he treats the Team and the Clients is second to none. It has been great having him as a mentor.

    Dayton Inglis

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    Well done Peter!

    Katherine Bylow

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    Highly Recommend!

    Adam Serhal

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    Exceptional!

    Amanda Hill

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    Great experience!

    Niv N.

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    Peter is an outstanding trainer, and is very motivational.

    Cathy Poole

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    Great presentation and info! Looking forward to the next time Peter visits!

    Adam Woods

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    Peter is highly professional, passionate and personable! Still using the provided booklet as a resource

    Leah Marie

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    Peter I greatly appreciate your lesson the other day and would greatly advise others to attend them, I could not have been happier with the instructions and very relax coaching.

    Leonardo Ventura

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    Fantastic training experience, I leaned a lot of valuable information from these sessions. Thank you Peter!

    Stelios Spiliotopolous

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    Great training and great instructor. Have already applied what I've learned and it helps a lot! Thank you Peter!!

    Ranj Charagh

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    Peter is very good at what he does. Very engaging and professional sales training.

    Robert La Fauci

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    His training blew my mind. Amazing!

    Alexander Bandula

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    Glad I got to meet Peter today he was very resourceful on phone etiquette. Provided lots of information on conversational pieces and how to handle all types of customer/client personalities.

    Geordi Shepherd

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    Thank you Peter for the amazing opportunity to learn from you it’s always an eye opener!!
    Can not wait for the next opportunity!!!!!

    Katie Lemay

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    Peter’s workshops are awesome and fun. I enjoy going to his workshops everytime, I always come out of there learning something and to better my self.

    Jas Sharma

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    Very professional and has real life experience to share.

    Joseph Sweet

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    Peter is innovative, insightful and truly passionate about his craft. My team has taken very well to his training and I will most certainly continue to use Peter throughout our building process.

    David James

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    Worth the time spent in training. Peter is very passionate in what he does. He knows what he is talking. Learnt some new skills. I have no hesitation in saying that I can attend more of his training. More than anything else, it is an interactive session.

    Srinivas Varanasi

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    Peter is extremely friendly and professional. His process is smooth and easy, while still being very informative.

    Connor Monks

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    Peter is a wealth of knowledge and he leads by example. He cares about his work and it really shows. We will definitely be using his services again in the future. Thanks Peter for all your help!

    Rick Dhudwal

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    Peter! You have GREATLY exceeded my expectations.

    Your presentation was easy to follow and your message was POWERFUL!
    I am forever grateful for your time, and your lessons.

    Thank you again, and I am looking forward to the next time we meet!

    Trey Anthony

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    Peter was energetic, calm and very charismatic. The training was very educational and I applied it after the second day of training to a deal I was working. Thanks for taking the time to come to our store Peter! We hope to see you again.

    Amy Elliott

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    This was amazing for sales development! All aspects of this training I can apply to my work day and tweak aspects of how I do things to better myself.

    Abel Glass

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    Highly recommend bringing Peter into your store for training. He brings light to other ways of thinking and motivates an overall review of yourself and how you operate day to day.

    Max Heersink

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    Peter provides effective and easy to implement changes to enhance client facing interactions. Really positive workshop.

    Clarence Yue

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    Always thankful to receive the knowledge that Peter supplies us with! Looking forward to learning more in the future!

    Adam Woods

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    Peter was very knowledgable and provided skills and know how that I can start putting to use on the floor right away

    Tyler Shafir

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    Peter has been a huge help everytime hes visited our store. Always a pleasure to work with!

    Robbie Perks

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    Peter is engaging and charismatic. He was very thorough in teaching us how to help ourselves more proficient in developing a customer base that will keep us in control of our workloads. There was a lot of material but it was presented in a manner that made for easy learning and application in the interview process.

    Shayne Menecola

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    Professional, to the point, sincere, and very knowledgable. These are the words I would use to describe Peter and his seminars. I would highly reccomend him to anyone who is looking to take their business to the next level. They say there are things that can't be taught, for everything else, you can count on Peter!

    Adnan S.

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    The training Peter offers to a Dealership is highly recommended!

    Dan Matthews

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    Peter is extremely knowledgeable and professional. He has given me guidance and strategies that have taken myself and our team to new heights in our dealership. I would recommend Peter's coaching to anyone who wants to improve their skills in a Sales environment. Thank you again T3!

    Stuart Dancey

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    Peters passion for his craft is inspirational. After spending a short time with him, My entire outlook changed. Thank you sir!

    Stephen Reilly

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    Peter Herbert taught us the difference between the best payment and the best transaction among other things like how to make the best use of our 86,400 seconds we are given each day. He shared his wisdom, experience and advice that will further enhance our customer experience. It was a pleasure having him here at our dealership. On behalf of the team here, thank you Peter.

    Allen Coosemans

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    Had Peter come to our dealership, money well spent. Absolutely amazing presentation and very knowledgeable information that can very easily be applied in everyone's process. Very very recommended

    Ralf Himself

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    I was skeptical at first as I have attended many training sessions in my career. However, as time passed I really could see the value in the content. Would recommend Peter 100%.

    Hugh W.

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    I have been lucky enough to have been in a couple of Peter's sales training courses. Everytime I take in something new. His classes are upbeat and engaging, while maintaining a professional environment.

    Hope Mcleod

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    I started in business about year ago and I was fortunate to have have the opportunity to be in his program few weeks after I started and looking back I can say without a doubt that he had one of the biggest impact on my journey specially for someone who's not there and the knowledge I got from his course i will use for the rest of my career.

    Moe Aysawi

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    Very informative, I would recommend it.

    RC Hobby

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    11/10 Experience! Peter was very thorough. I would recommend anyone in the customer service world to listen to what this man has to say! Very professional and kind. I couldn't say enough about the experience.

    Amanda Hill

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    Peter was great! His classes were exciting and engaging. I learned a lot even after 35 years of business. I would recommend his training courses to anyone.

    Mitsubishi Motors Financial Services

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    Peter is very good at what he does. His presentation is at the right speed to keep you engaged without overwhelming you. Everything is explained in plain English to make it easy to understand and implement when working with customers. Definite increased profits as a result

    Ken Seger

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    Peter brings a professional, highly motivating and personal approach to sales training. His ability to clearly convey his message is refreshing and appreciated. If you are interested in hiring Peter as a mentor to your sales team, I highly recommend it.

    Joe Ong

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    Peter has a refreshing approach to how the automotive industry and product specialists operate. His ability to share his knowledge in a clear and practical manner allows you to easily implement tactics that he teaches. I highly recommend his services.
    Thank you Peter!

    Charline Haigh

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    Peter is a true friend. His development program is creative and his energy keeps me engaged. He has been very helpful in mentoring me in my career.

    Aaron Ocho

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    Attended a Corporate Dealer workshop with Peter and thoroughly enjoyed his presentation. He presented his wealth of knowledge clearly and concisely while also keeping us interested and engaged. Would definitely recommend his services!

    Patrick O'Donovan

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    Peter, on behalf of our team, Thank-You. The experience we had with you was OUTSTANDING & by far the most engaging sales development we have ever experienced. The assets you have provided us with will forever be utilized. Your training has given us the ability to achieve our goals and implement a full circle process like no other. We will be forever grateful for the knowledge you have provided us with.

    For those looking to take your business to the next level, look no further.

    Ken Lecesse

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    Peter Herbert provide to Nissan and Mitsubishi finance several training of high standard quality.
    Peter know how to speak to dealers and he is able to engage and empower them. Peter trainings are customers and sales results oriented. More than just delivering a training Peter is able to follow up with dealers and ensure an action plan is put in place.

    Franck Litim

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    Peter came to Island Owl to work with me and my team. The attention to detail and helpful information he imparted on all of us has been a great tune up and discussion point that we have continued discussing. He does a fantastic job of taking your core values and building on them in an amazingly helpful way. Thank you Peter!

    Ben Coyle

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    Recently hired Peter to train my entire Sales staff and the feedback was amazing from my team. Peter was very thorough in all his training and was able to bring a fresh new attitude back to the dealership. Peter has maintained communication with our dealership well past our training days. Highly recommend Peter for any individual or team training.

    Roger Bhajan

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    It's been an absolute honor working with Peter and going through the refreshing outlooks he has, on an ever evolving lndustry. Tons of valuable information, and any team that needs a hand improving any aspect of their sales process will gain an incredible amount of knowledge in the time with him. Highly recommended!

    Josh Irvine

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    Peter Herbert is amazing coach and mentor. Delivers the message in a clear and concise way. Recommend to anyone who wants to master their craft and sharpen their skills!

    Mitch James

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    Peter was incredible! The skills he imparted my team and I with will not only improve our success, but will ensure our customers and clients will have a fantastic experience every visit, and be sure to continue coming to our dealership just to experience it again.
    Thank you Peter!!

    Alexander Patterson

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    Peter has great enthusiasm as a trainer. As a new member to the car industry the session with Peter took me miles forward in my development and learning, while instilling confidence and support. Thanks again Peter!

    Kobe Doi

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    Through the help of Peter, and everything he put together with his T3 program for myself and the rest of my sales team, I feel more confident in what I do moving forward. Very easy to follow, fantastic information, and lead by a man who truly wants everyone to succeed. Thanks again Peter!

    JR Hutchinson

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    What I experienced while Peter Herbert was here changed how I look at the way I interact with my clients. More so it gave me confidence in my abilities and has already improved how work with my clients. Peter does some amazing work and I encourage every dealership to adopt what Peter teaches.

    Ripplay Ripples

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    Look forward to his training sessions every year !!! Always something new to learn. Full of energy and enthusiasm!

    Nesrin Darrat

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    Training with Peter Herbert at Cameron's Brewery was very rewarding and will help develop my career in the car business. Tons of usable word tracks, overcoming objections, and much more. Highly recommended

    Jesse S.

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    Recently had a course with Peter. It was a great class. he has great knowledge in sales and personal development. He speaks slowly and makes sure to answer and objectify all questions presented. I really enjoy his over all presence he brings to a room. I would highly recommend taking a course.

    Katie Froment

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    Amazing Training, always on point, the way he presents and breaks down every part of the agenda, makes it easier to understand.

    Always good to refresh your mind by going again to the trainings because you always see something from a different angle or perspective even if its the same training, you get out of there learning something new.

    Thank you for the extra knowledge Peter.

    Ronald Marin

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    I attended Peter’s training and I have learned a lot from him. I’m using his formula for best payment VS best transaction and I love it.

    Abdulatif Daghmach

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    Peter is professional, and exceptional trainer. As I am new to automobile business, he gave me a lot of information, tips, and strategies on how to create a long-term, and valuable relationships with my future clients. Moreover, his workshops are well structured, and helpful for every sales person. I had 4 awesome days of training with Peter. I am sure that his knowledge shared with me and my team will help us to have more sales and more happy clients!

    Vladlen Oleineac

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    I've worked with a number of trainers & training programs over the years & Peter stands head & shoulders above the rest. His commitment to integrity & transparency will have your team building a business that will grow & prosper. His knowledge & understanding of sales & the car business in general; allows him to come into a store, identify any issues & immediately come up with a plan to address any shortcomings & build on your strengths. You will enjoy his energy & benefit from his expertise.

    Jeff Kruse

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    Peter's program kept me engaged from the very beginning. He really provided a lot of insight and knowledge from all his years of experience. His training was the first I had that kept me awake and engaged throughout the entire process. Best training I've received in a very long time. Highly recommend Peter and T3 Engagement to better advance yourself!!

    Mina Guirguis

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    Peter consistently helps us grow as a company, and as individuals. His attention to detail, follow up and passion for his program is inspiring and simply WORKS! He covers all areas of potential profitability for our company and we are very grateful for his commitment to our overall success. Not only that, he is a true family man and treats all of our employees like family too. Thank you Peter !!

    Aaron Wilson

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    I have an experience of about more then 9 years in sales( in a banking background) and because of that I have probably attended hundreds of different training programs and I find Peter to be the very best in the professional manner that he carries all his training sessions and also the techniques of how to make it work and a never give up attitude which is a must in Sales professionals. Peter is highly recommended to all who want to establish themselves in Sales especially Car Industry Sales....

    Gurtej Dhillon

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    I cannot say enough great things about Peter and the quality of his training. His training incorporates every learning style, is in-depth and informative, and real-world applicable. Peter himself is a very professional and personable person. He makes you feel welcome and engages everyone throughout his program. Every concept is thoroughly explained and he took the time to answer any and every question that arose.
    One of the best training experiences I've experienced.

    Kyle Armstrong

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    Peter puts on a great training session and keeps you engaged during the whole time. Very good information and stays in touch after for any hep needed. We at Bourgeois Nissan in Midland were very happy with our time with Peter. Thanks again.

    Chris Horton

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    With 14 years in the business I have had the opportunity to work with many trainers. Peter is absolutely phenomenal, you can tell that what he teaches is real world tried and tested. What he brings to the table is years of experience that he relays in a relateable manner. I would recommend his training to everyone. Knowledgeable and a general all around great person! Thanks for all you help Peter!

    Lucas A.

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    I’ve had 2 separate training courses with Peter and he was amazing both times! He’s got great energy and I like that he tackles any question or objection right away. I left his training with more knowledge on leases and confidence to help my clients! Would highly recommend! Thanks again Peter!! See you next time!

    Nataly Vu

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    A great motivator, mentor and family man. Thank you for training the Family Ford Team in Parksville.

    Shawn Hildebrandt

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    Peter is extremely knowledgeable & professional. He helped paint a picture for using real life examples that were very relatable. The presentation was very interactive & he kept my attention the entire time. He didn't give me any answers, versus he lead me on how to figure it out myself. He is extremely organized & knows his stuff! I have so much knowledge now. I cannot wait until he comes back. He genuinely cares about my success which is what you want in a coach. Highly recommend!

    Dana Brewer

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  • Jennifer and Peter Herbert

    PETER HERBERT
    Performance Development & Motivational Coach

    Peter was born in Halifax, Nova Scotia and was raised in East Vancouver, BC and currently resides in Vernon, BC. He has a beautiful wife, Jennifer, and three children, Tionne (20), Tevon (13) and Tyréah (10), the original T3!

    In addition to raising a Family and being a good husband, Peter has always found time to get involved in helping others reach their true potential.

    Peter has a unique commitment to the excellence of others and his genuine caring and leadership has inspired many people to evoke a similar focus on Career and Family. He has always taken a deep interest in the lives of the people he leads in his Professional Life.

    Although he is often traveling in different parts of the continent, Peter always takes time to check in with Family, Friends and Colleagues, to offer his positive outlook on life.

    He always stresses the importance of Family. The way that he speaks about his Family and his wife are inspiring to anyone that knows him. It is his lessons of appreciation and valuing people that resonate deeply with those that come in contact with him.

    He possesses many good qualities and his qualities as a person are examples of how people should interact with one another. His work ethic is second to none, his energy is contagious, and his honesty and compassion motivate you to want to become a better person.

    Peter is also a problem solver and he immediately showed that he had what it took to be a Leader and a Coach and helped lead his Teams to some very impressive accolades because he has the ability to notice what others overlook.

    He is very well respected in the Automobile Industry and has worked in Top Producing Dealerships and has been mentored by some of the best in the Automotive Business.

    Peter has many years of experience providing "Exceptional Service" and a majority of his Consulting Career has been working in the Automobile Sector.

    His approach to helping businesses grow is respectful and authentic and given the amount of traveling that Peter does and having the opportunity to be provided with Client Service by Airlines, Car Rental Agencies, Hotels, Restaurants, Retail Outlets, etc., he realized the serious need to branch out to all of these Sectors because of the "high expectation" that he puts on Client Service and very seldom receives it.

    If Peter has high expectations and they are very seldom met, imagine the expectations of all of these establishments’ Clients / Guests / Patrons that are also not being met?

    And then some Businesses wonder why their "numbers" are down!

    With the current culture and climate that we live in, in order for Businesses to continue to thrive, they are going to have to increase their level of Client / Guest / Patron Engagement and make sure that every Client / Guest / Patron is provided with an "Exceptional Experience" in order to have them "repeat" as a Client / Guest / Patron and also "refer" others that will be inclined to do the same.

  • Read More

    • Peter has been providing "Hospitality & Client Service” for several years and is very passionate about helping others and helping others become better and that is why you will be amazed at how engaging Peter is and how much he cares about seeing people "Decide", "Commit", "EXECUTE", and "Succeed”.

  • Professional background

    • It all started at the young age of 8 years old when he took on his first job as a Newspaper Carrier. His love for delivering "Top Notch Service" showed almost immediately as he did things that allowed his entrepreneurial spirit to show signs of not only wanting to succeed, but wanting to succeed by helping others.

      He has worked in Retail as a Sales Associate and Management Team Member, in Restaurants & Hotels as a Server / Waiter, in a Law Firm as an Office Manager, in the Investment Markets Industry as an Investor Relations Manager, and in Night Clubs as a Doorman. The experiences and life skills that he gained from these opportunities allowed him to develop into the Professional that he is today.

      Peter started out his career in the Automobile Industry in 2001 and has worked with three Top Producing Dealerships (Richport Ford Lincoln - Sales Manager, Signature Mazda - General Sales Manager, and West Coast Mazda - General Sales Manager). He has shown that he has what it takes to be a Leader and a Coach and is very well respected in the Industry.

      In addition, Peter has conducted and led scores of successful Special Events / Dealer Sale & Performance Coaching Events.

      Peter is a versatile individual with many attributes, not the least of which is his ability to connect with Management Team Members, Team / Employees / Staff, and their Clients / Guests / Patrons.

  • A few words from Peter

    • I wake up every morning with gratitude for what the Lord has blessed me with and continues to bless me with!

      I have a deep rooted passion to help people and to see them grow. If you aren't always portraying your BEST YOU and striving to be better today than you were yesterday, you have to ask yourself, why not?

      We are only given so much time on this earth. Why not spend it helping others and helping ourselves along the way?

      I have always believed that if you take care of your "People", they will take care of "You". This can be used in reference to your Family, your Friends, your Colleagues, your Clients and your Potential Clients.

      The more people that you help get what they want, allows you to get what you want, but you have to have that genuine desire to see others rise above what they currently are to become the best that they can be on both a Personal and Professional level. When you are doing well on both of those fronts, life is good, but spiritually you are UNSTOPPABLE!

      T3 Engagement & Sales Development wants to help you become better today than you were yesterday so always remember this:

      "Your future is created by what YOU DO TODAY, not tomorrow"!

      We look forward to working with you and your Team(s).