Call Centre

This Service is provided to assist you and your Team with making “Outbound Calls” to both Existing and Potential Clients / Guests / Patrons.

T3 helps you keep in “constant contact” with your Clients / Guests / Patrons and this Service is also used to “reach out” and “book Appointments / Visits / Reservations” with your Clients / Guests / Patrons that are invited in for Special Events / Dealer Sale Events.


THE CALL CENTRE IS OFFERED IN THE FOLLOWING SECTORS:

1. Automotive Sector
2. Retail Sector
3. Hospitality Sectors

*Please refer to the information below to see how The Call Centre is catered to each particular Sector.


1. AUTOMOTIVE SECTOR
Departmental Follow Up
T3 believes that contacting Clients / Guests immediately after their Showroom Visits, Parts Visits, and Service Visits is integral to learning more about the "experience" that your Team is providing.

We offer Departmental Follow Up Services so that you can instantly find out what your Clients / Guests think about you and your Team, which will provide you with the feedback that you need to better assist them, which will ultimately lead to increased CSI Scores, more business, and more profitability.

Please call Peter Herbert at 778.319.7216 for a quote to find out how inexpensive it is to keep in "Constant Contact" with your Clients / Guests.


Dealer Sale & Performance Coaching Events
Is your Sales Team tired of making "outbound" calls to invite Clients / Guests in for your Dealer Sale Events?

Allow T3 to take the pressure off of them and make the calls and book "APPOINTMENTS / VISITS" on behalf of your Sales Team.

Not only will we call your Clients / Guests to invite them in, we will book Appointments / Visits and also take the time to get "valuable information" from them so that you have their accurate information moving forward.

Please call Peter Herbert at 778.319.7216 for a quote for your next Dealer Sale & Performance Coaching Event.



2. RETAIL SECTOR
Follow Up
T3 believes that contacting Clients / Guests after their Visits is integral to learning more about the "experience" that your Team is providing.

We offer Follow Up Services so that you can find out what your Clients / Guests think about you and your Team, which will provide you with the feedback that you need to better assist them in the future.


Special Events
Are your Sales Associates tired of making "outbound" calls to invite Clients / Guests in for your Special Events?

Allow T3 to take the pressure off of them and make the calls and arrange "VISITS" on behalf of your Team.

Not only will we call your Clients / Guests to invite them in, we will arrange Visits and also take the time to get "valuable information" from them so that you have their accurate information moving forward.

Please call Peter Herbert at 778.319.7216 for a quote to find out how inexpensive it is to keep in "Constant Contact" with your Clients.



3. HOSPITALITY SECTOR
Follow Up
T3 believes that contacting Clients / Guests / Patrons after their Visits / Stays is integral to learning more about the "experience" that your Team is providing.

We offer Follow Up Services so that you can find out what your Clients / Guests think about you and your Team, which will provide you with the feedback that you need to better assist them in the future.

Please call Peter Herbert at 778.319.7216 for a quote to find out how inexpensive it is to keep in "Constant Contact" with your Clients.


Special Events
Is your Client Relations Team or Front Of The House Team tired of making "outbound" calls to invite Clients / Guests / Patrons in for your Special Events?

Allow T3 to take the pressure off of them and make the calls and arrange "VISITS / STAYS" on behalf of your Team.

Not only will we call your Clients / Guests to invite them in, we will arrange Visits / Stays and also take the time to get "valuable information" from them so that you have their accurate information moving forward.

Please call Peter Herbert at 778.319.7216 for a quote to find out how inexpensive it is to keep in "Constant Contact" with your Clients.



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Services

Some Clients Who Took this Service

Morrey Infiniti

Hickman Truck Centre

Nissan Canada Finance

What they are saying...

  • I can now better explain the benefits of Leasing to potential customers – Peter has a positive energy and is well spoken – this was my first workshop with Mazda and Peter was spectacular

    Trevor Janes, Sales Consultant, Western Mazda

  • Peter provided us with more product knowledge and ideas on dealing with clients and gaining their interest and trust - he was very engaging and made us all feel involved
    - Sales Manager, Thoen's Chrysler

    Training & Sales Development

  • Peter talks in an easy to understand lingo as well as going into details on how things work and why they make sense - great session
    - Sales Consultant, Courtesy Chrysler

    Training & Sales Development

  • Peter thoroughly explained the benefits of leasing and made it seem like a one on one situation as he made sure that everyone was on the same page

    Sales Consultant - Moffatt’s Mazda

  • Peter provided lots of ideas to implement and the importance supporting Lease with my Team – he has great ideas and a great belief system that is about “helping people” – great topics

    Mandy Tamaki, Financial Services Manager, Turner VW

  • I liked learning about delivery and presentation and how to get people sold before showing them vehicle - I must say that I have been to many presentations like this and this was the best by far - thanks Peter
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • the nice thing about Peter is that he is open to discussion and involving the entire class - awesome job Peter
    - Sales Consultant, Superior Chrysler

    Training & Sales Development

  • there is so much that I will take away from this session - the leasing breakdown, objection handling, making sure that we are in form and are practicing and that we go to work to work - Peter it was a true pleasure meeting you - you provided, by far, the best training and motivational session that I ever had as a salesperson - thank you and god bless you and your beautiful family

    Sales Consultant - Gyro Mazda

  • thanks to Peter I have a better understanding of what a Lease is and its benefits - Peter has a great tone, he is very approachable and welcoming - he was able to explain things in a way that made sense to me - great visuals and examples

    Thomas Henry, Brand Specialist - Clarkdale VW

  • Peter covered more than just leasing and discussed all aspects of the sales process. He is very calm and I can tell that he has done well during his career.

    Goran Gligorovic, Sales Consultant

  • I liked learning about how we should spend more time on closing before closing and understand where customers are coming from - Peter has a great tone of voice and I really enjoyed how he explained everything - great job Peter

    Sales Consultant - Yorkdale Dufferin Mazda

  • Great job of explaining how effort translates into results. I liked the closing techniques. Peter is more relatable and the content was great.

    Anusanth Lagonathan, Sales Consultant

  • I liked the idea’s that were shared on how to still sell products in Leases and how to convert Cash and Finance deals to Leases - Peter provided a detailed explanation and great content for why Leasing makes more sense

    Deepinder Sachdeva, Financial Services Manager - Jim Pattison VW

  • Peter broke things down very nicely especially when it came to making the phone calls to invite Clients in for an Options Review

    Trevor Scheidl, General Sales Manager - Clarkdale VW

  • Peter shared so much with us today that I don’t know where to start other than by saying thank you - I love your enthusiasm and you have an excellent presentation style - I really like how you reflected on a lot of the day to day events that happen in the dealership
    - Sales Consultant, Eastside Dodge

    Training & Sales Development

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