Call Centre

This Service is provided to assist you and your Team with making “Outbound Calls” to both Existing and Potential Clients / Guests / Patrons.

T3 helps you keep in “constant contact” with your Clients / Guests / Patrons and this Service is also used to “reach out” and “book Appointments / Visits / Reservations” with your Clients / Guests / Patrons that are invited in for Special Events / Dealer Sale Events.


THE CALL CENTRE IS OFFERED IN THE FOLLOWING SECTORS:

1. Automotive Sector
2. Retail Sector
3. Hospitality Sectors

*Please refer to the information below to see how The Call Centre is catered to each particular Sector.


1. AUTOMOTIVE SECTOR
Departmental Follow Up
T3 believes that contacting Clients / Guests immediately after their Showroom Visits, Parts Visits, and Service Visits is integral to learning more about the "experience" that your Team is providing.

We offer Departmental Follow Up Services so that you can instantly find out what your Clients / Guests think about you and your Team, which will provide you with the feedback that you need to better assist them, which will ultimately lead to increased CSI Scores, more business, and more profitability.

Please call Peter Herbert at 778.319.7216 for a quote to find out how inexpensive it is to keep in "Constant Contact" with your Clients / Guests.


Dealer Sale & Performance Coaching Events
Is your Sales Team tired of making "outbound" calls to invite Clients / Guests in for your Dealer Sale Events?

Allow T3 to take the pressure off of them and make the calls and book "APPOINTMENTS / VISITS" on behalf of your Sales Team.

Not only will we call your Clients / Guests to invite them in, we will book Appointments / Visits and also take the time to get "valuable information" from them so that you have their accurate information moving forward.

Please call Peter Herbert at 778.319.7216 for a quote for your next Dealer Sale & Performance Coaching Event.



2. RETAIL SECTOR
Follow Up
T3 believes that contacting Clients / Guests after their Visits is integral to learning more about the "experience" that your Team is providing.

We offer Follow Up Services so that you can find out what your Clients / Guests think about you and your Team, which will provide you with the feedback that you need to better assist them in the future.


Special Events
Are your Sales Associates tired of making "outbound" calls to invite Clients / Guests in for your Special Events?

Allow T3 to take the pressure off of them and make the calls and arrange "VISITS" on behalf of your Team.

Not only will we call your Clients / Guests to invite them in, we will arrange Visits and also take the time to get "valuable information" from them so that you have their accurate information moving forward.

Please call Peter Herbert at 778.319.7216 for a quote to find out how inexpensive it is to keep in "Constant Contact" with your Clients.



3. HOSPITALITY SECTOR
Follow Up
T3 believes that contacting Clients / Guests / Patrons after their Visits / Stays is integral to learning more about the "experience" that your Team is providing.

We offer Follow Up Services so that you can find out what your Clients / Guests think about you and your Team, which will provide you with the feedback that you need to better assist them in the future.

Please call Peter Herbert at 778.319.7216 for a quote to find out how inexpensive it is to keep in "Constant Contact" with your Clients.


Special Events
Is your Client Relations Team or Front Of The House Team tired of making "outbound" calls to invite Clients / Guests / Patrons in for your Special Events?

Allow T3 to take the pressure off of them and make the calls and arrange "VISITS / STAYS" on behalf of your Team.

Not only will we call your Clients / Guests to invite them in, we will arrange Visits / Stays and also take the time to get "valuable information" from them so that you have their accurate information moving forward.

Please call Peter Herbert at 778.319.7216 for a quote to find out how inexpensive it is to keep in "Constant Contact" with your Clients.



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Services

Some Clients Who Took this Service

Capital Lincoln Winnipeg

Bridge City Chrysler

Hickman Nissan Gander

What they are saying...

  • the nice thing about Peter is that he is open to discussion and involving the entire class - awesome job Peter
    - Sales Consultant, Superior Chrysler

    Training & Sales Development

  • Peter covered more than just leasing and discussed all aspects of the sales process. He is very calm and I can tell that he has done well during his career.

    Goran Gligorovic, Sales Consultant

  • Peter is all about professionalism in our business - I really liked his professionalism and upfront attitude - he is very confident and has a strong understanding of the business

    General Sales Manager - Mazda Of Stoney Creek

  • there is so much that I will take away from this session - the leasing breakdown, objection handling, making sure that we are in form and are practicing and that we go to work to work - Peter it was a true pleasure meeting you - you provided, by far, the best training and motivational session that I ever had as a salesperson - thank you and god bless you and your beautiful family

    Sales Consultant - Gyro Mazda

  • Peter provided real world examples to help change attitudes and helped us to understand the importance of learning and growing
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • Peter provided us with more product knowledge and ideas on dealing with clients and gaining their interest and trust - he was very engaging and made us all feel involved
    - Sales Manager, Thoen's Chrysler

    Training & Sales Development

  • I liked the wording and sincerely asking very obvious “yes” questions to provoke thought - Peter has sincerity and is very clear and honest – this was very informative and interesting – I loved it

    Ashton Hickson, Brand Specialist, Audi Kelowna

  • Peter helped remind me of getting back to basics and slowing down the process and thinking more. He is very engaging.

    Mac Skanes, Sales Consultant

  • I really liked the “Best Payment” versus the “Best Transaction” verbiage - Peter is very professional, soft spoken and factual

    Cyndy Stone, Financial Services Manager - Clarkdale VW

  • after this Workshop I will be changing my word track to get more “yes” from customers - Peter presented many ideas today and he is very detailed with great ideas for customer engagement - the material was great and Peter is one of the first presenters that makes me want to review his material

    Alan Gordon, Sales Consultant, Centennial Mazda

  • Peter broke things down very nicely especially when it came to making the phone calls to invite Clients in for an Options Review

    Trevor Scheidl, General Sales Manager - Clarkdale VW

  • from the start to the end, every piece of information was very important and the negotiating part was the best - Peter made the whole experience very enjoyable and I really liked the related stories
    - Sales Consultant, Yorkdale Dufferin Mazda

    Training & Sales Development

  • I loved the words and the mental images. Peter is very well informed and knows what it is like on the floor. Thanks Peter.

    Matthew Andrade, Sales Consultant

  • Peter has the ability to impart information in a manner that sticks

    Denis Kirk, Brand Specialist, Audi Kelowna

  • I really liked the Options Review, Options Review, Options Review and Best Transaction – Peter is calm and to the point – this was eye opening

    Will Avila, Assistant Sales Manager, Turner VW

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