Phone Performance Coaching & Development

These Workshops are designed to provide you and your Team with some Best Practices to apply when using the Phone to work with your Clients / Guests / Patrons.

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool!

If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests.

If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.


PHONE PERFORMANCE COACHING IS OFFERED IN THE FOLLOWING SECTORS:

1. Automotive Sector
2. Retail Sector
3. Hospitality Sectors

*Please refer to the information below to see how The Phone Performance Coaching is catered to each particular Sector.


1. AUTOMOTIVE SECTOR

Please give Peter Herbert a call at 778.319.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



2. RETAIL SECTOR

Please give Peter Herbert a call at 778.319.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



3. HOSPITALITY SECTOR

Please give Peter Herbert a call at 778.319.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.

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Services

Some Clients Who Took this Service

Coastline Mazda

Hickman Chevrolet Cadillac

Mazda Canada Inc. - Atlantic Region

What they are saying...

  • I can now better explain the benefits of Leasing to potential customers – Peter has a positive energy and is well spoken – this was my first workshop with Mazda and Peter was spectacular

    Trevor Janes, Sales Consultant, Western Mazda

  • I liked the idea’s that were shared on how to still sell products in Leases and how to convert Cash and Finance deals to Leases - Peter provided a detailed explanation and great content for why Leasing makes more sense

    Deepinder Sachdeva, Financial Services Manager - Jim Pattison VW

  • Great job of explaining how effort translates into results. I liked the closing techniques. Peter is more relatable and the content was great.

    Anusanth Lagonathan, Sales Consultant

  • Peter talks in an easy to understand lingo as well as going into details on how things work and why they make sense - great session
    - Sales Consultant, Courtesy Chrysler

    Training & Sales Development

  • I liked the wording and sincerely asking very obvious “yes” questions to provoke thought - Peter has sincerity and is very clear and honest – this was very informative and interesting – I loved it

    Ashton Hickson, Brand Specialist, Audi Kelowna

  • Peter broke things down very nicely especially when it came to making the phone calls to invite Clients in for an Options Review

    Trevor Scheidl, General Sales Manager - Clarkdale VW

  • Peter shared so much with us today that I don’t know where to start other than by saying thank you - I love your enthusiasm and you have an excellent presentation style - I really like how you reflected on a lot of the day to day events that happen in the dealership
    - Sales Consultant, Eastside Dodge

    Training & Sales Development

  • I really liked the “Best Payment” versus the “Best Transaction” verbiage - Peter is very professional, soft spoken and factual

    Cyndy Stone, Financial Services Manager - Clarkdale VW

  • I loved the words and the mental images. Peter is very well informed and knows what it is like on the floor. Thanks Peter.

    Matthew Andrade, Sales Consultant

  • Peter provided lots of ideas to implement and the importance supporting Lease with my Team – he has great ideas and a great belief system that is about “helping people” – great topics

    Mandy Tamaki, Financial Services Manager, Turner VW

  • Peter has the ability to impart information in a manner that sticks

    Denis Kirk, Brand Specialist, Audi Kelowna

  • I really liked how Peter talked about “Choice” - Peter is very calm and gives an excellent presentation
    - Pre-Owned Sales Manager, Bannister Honda

    Lease Development Workshop

  • there is so much that I will take away from this session - the leasing breakdown, objection handling, making sure that we are in form and are practicing and that we go to work to work - Peter it was a true pleasure meeting you - you provided, by far, the best training and motivational session that I ever had as a salesperson - thank you and god bless you and your beautiful family

    Sales Consultant - Gyro Mazda

  • after this Workshop I will be changing my word track to get more “yes” from customers - Peter presented many ideas today and he is very detailed with great ideas for customer engagement - the material was great and Peter is one of the first presenters that makes me want to review his material

    Alan Gordon, Sales Consultant, Centennial Mazda

  • Peter provided us with more product knowledge and ideas on dealing with clients and gaining their interest and trust - he was very engaging and made us all feel involved
    - Sales Manager, Thoen's Chrysler

    Training & Sales Development

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