Phone Training & Development

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool! If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests. If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.

Please give Peter Herbert a call at 778.319.7216 so that he can "listen" to some of the challenges that you are having with your Team and "discuss" a solution on how you can help them all make the phone their best friend.

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Services

Some Clients Who Took this Service

North Island Nissan

Mitsubishi Motors Sales Canada, Inc.

Hickman Truck Centre

What they are saying...

  • I really liked the “Best Payment” versus the “Best Transaction” verbiage - Peter is very professional, soft spoken and factual

    Cyndy Stone, Financial Services Manager - Clarkdale VW

  • Peter provided real world examples to help change attitudes and helped us to understand the importance of learning and growing
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • Peter provided lots of ideas to implement and the importance supporting Lease with my Team – he has great ideas and a great belief system that is about “helping people” – great topics

    Mandy Tamaki, Financial Services Manager, Turner VW

  • I loved the words and the mental images. Peter is very well informed and knows what it is like on the floor. Thanks Peter.

    Matthew Andrade, Sales Consultant

  • Peter has the ability to impart information in a manner that sticks

    Denis Kirk, Brand Specialist, Audi Kelowna

  • Today I learned how to protect against depreciation – I liked Peter’s personality, engagement and relevant info and really liked seeing the Options Review

    Mike Hurd, Sales Consultant, Steele Mazda

  • thanks to Peter I have a better understanding of what a Lease is and its benefits - Peter has a great tone, he is very approachable and welcoming - he was able to explain things in a way that made sense to me - great visuals and examples

    Thomas Henry, Brand Specialist - Clarkdale VW

  • Peter provided us with more product knowledge and ideas on dealing with clients and gaining their interest and trust - he was very engaging and made us all feel involved
    - Sales Manager, Thoen's Chrysler

    Training & Sales Development

  • I liked learning about delivery and presentation and how to get people sold before showing them vehicle - I must say that I have been to many presentations like this and this was the best by far - thanks Peter
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • after this Workshop I will be changing my word track to get more “yes” from customers - Peter presented many ideas today and he is very detailed with great ideas for customer engagement - the material was great and Peter is one of the first presenters that makes me want to review his material

    Alan Gordon, Sales Consultant, Centennial Mazda

  • Peter shared so much with us today that I don’t know where to start other than by saying thank you - I love your enthusiasm and you have an excellent presentation style - I really like how you reflected on a lot of the day to day events that happen in the dealership
    - Sales Consultant, Eastside Dodge

    Training & Sales Development

  • after today’s session I will make more time to work harder and smarter thanks to Peter - he is really good at presenting the facts about our business and is very easy to follow - today was great
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • I liked the wording and sincerely asking very obvious “yes” questions to provoke thought - Peter has sincerity and is very clear and honest – this was very informative and interesting – I loved it

    Ashton Hickson, Brand Specialist, Audi Kelowna

  • Peter talks in an easy to understand lingo as well as going into details on how things work and why they make sense - great session
    - Sales Consultant, Courtesy Chrysler

    Training & Sales Development

  • Peter covered more than just leasing and discussed all aspects of the sales process. He is very calm and I can tell that he has done well during his career.

    Goran Gligorovic, Sales Consultant

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