Phone Performance Coaching & Development

These Workshops are designed to provide you and your Team with some Best Practices to apply when using the Phone to work with your Clients / Guests / Patrons.

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool!

If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests.

If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.


PHONE PERFORMANCE COACHING IS OFFERED IN THE FOLLOWING SECTORS:

1. Automotive Sector
2. Retail Sector
3. Hospitality Sectors

*Please refer to the information below to see how The Phone Performance Coaching is catered to each particular Sector.


1. AUTOMOTIVE SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



2. RETAIL SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



3. HOSPITALITY SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.


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Services

Some Clients Who Took this Service

Hickman Truck Centre

Hickman Chevrolet Buick GMC Clarenville

Marv Jones Honda

What they are saying...

  • Peter is an outstanding trainer, and is very motivational.

    Cathy Poole

  • Peter is highly professional, passionate and personable! Still using the provided booklet as a resource

    Leah Marie

  • Exceptional!

    Amanda Hill

  • This was amazing for sales development! All aspects of this training I can apply to my work day and tweak aspects of how I do things to better myself.

    Abel Glass

  • I have been lucky enough to have been in a couple of Peter's sales training courses. Everytime I take in something new. His classes are upbeat and engaging, while maintaining a professional environment.

    Hope Mcleod

  • I attended Peter’s training and I have learned a lot from him. I’m using his formula for best payment VS best transaction and I love it.

    Abdulatif Daghmach

  • Well done Peter!

    Katherine Bylow

  • Peter provides effective and easy to implement changes to enhance client facing interactions. Really positive workshop.

    Clarence Yue

  • Peter came to Island Owl to work with me and my team. The attention to detail and helpful information he imparted on all of us has been a great tune up and discussion point that we have continued discussing. He does a fantastic job of taking your core values and building on them in an amazingly helpful way. Thank you Peter!

    Ben Coyle

  • Peter is professional, and exceptional trainer. As I am new to automobile business, he gave me a lot of information, tips, and strategies on how to create a long-term, and valuable relationships with my future clients. Moreover, his workshops are well structured, and helpful for every sales person. I had 4 awesome days of training with Peter. I am sure that his knowledge shared with me and my team will help us to have more sales and more happy clients!

    Vladlen Oleineac

  • Peter's program kept me engaged from the very beginning. He really provided a lot of insight and knowledge from all his years of experience. His training was the first I had that kept me awake and engaged throughout the entire process. Best training I've received in a very long time. Highly recommend Peter and T3 Engagement to better advance yourself!!

    Mina Guirguis

  • Peter is a true friend. His development program is creative and his energy keeps me engaged. He has been very helpful in mentoring me in my career.

    Aaron Ocho

  • Fantastic training experience, I leaned a lot of valuable information from these sessions. Thank you Peter!

    Stelios Spiliotopolous

  • Peter is innovative, insightful and truly passionate about his craft. My team has taken very well to his training and I will most certainly continue to use Peter throughout our building process.

    David James

  • Thank you for everything Peter!

    Brenda West

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