Phone Training & Development

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool! If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests. If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.

Please give Peter Herbert a call at 778.319.7216 so that he can "listen" to some of the challenges that you are having with your Team and "discuss" a solution on how you can help them all make the phone their best friend.

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Services

Some Clients Who Took this Service

The Wolfe Auto Group

Island Honda

Hunt Club Nissan

What they are saying...

  • there is so much that I will take away from this session - the leasing breakdown, objection handling, making sure that we are in form and are practicing and that we go to work to work - Peter it was a true pleasure meeting you - you provided, by far, the best training and motivational session that I ever had as a salesperson - thank you and god bless you and your beautiful family

    Sales Consultant - Gyro Mazda

  • I liked learning about how we should spend more time on closing before closing and understand where customers are coming from - Peter has a great tone of voice and I really enjoyed how he explained everything - great job Peter

    Sales Consultant - Yorkdale Dufferin Mazda

  • I really liked the Options Review, Options Review, Options Review and Best Transaction – Peter is calm and to the point – this was eye opening

    Will Avila, Assistant Sales Manager, Turner VW

  • Peter covered more than just leasing and discussed all aspects of the sales process. He is very calm and I can tell that he has done well during his career.

    Goran Gligorovic, Sales Consultant

  • I loved the words and the mental images. Peter is very well informed and knows what it is like on the floor. Thanks Peter.

    Matthew Andrade, Sales Consultant

  • Peter thoroughly explained the benefits of leasing and made it seem like a one on one situation as he made sure that everyone was on the same page

    Sales Consultant - Moffatt’s Mazda

  • Today I learned how to protect against depreciation – I liked Peter’s personality, engagement and relevant info and really liked seeing the Options Review

    Mike Hurd, Sales Consultant, Steele Mazda

  • Great job of explaining how effort translates into results. I liked the closing techniques. Peter is more relatable and the content was great.

    Anusanth Lagonathan, Sales Consultant

  • Peter provided real world examples to help change attitudes and helped us to understand the importance of learning and growing
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • I really liked the “Best Payment” versus the “Best Transaction” verbiage - Peter is very professional, soft spoken and factual

    Cyndy Stone, Financial Services Manager - Clarkdale VW

  • the nice thing about Peter is that he is open to discussion and involving the entire class - awesome job Peter
    - Sales Consultant, Superior Chrysler

    Training & Sales Development

  • Peter is all about professionalism in our business - I really liked his professionalism and upfront attitude - he is very confident and has a strong understanding of the business

    General Sales Manager - Mazda Of Stoney Creek

  • I liked the idea’s that were shared on how to still sell products in Leases and how to convert Cash and Finance deals to Leases - Peter provided a detailed explanation and great content for why Leasing makes more sense

    Deepinder Sachdeva, Financial Services Manager - Jim Pattison VW

  • I liked learning about delivery and presentation and how to get people sold before showing them vehicle - I must say that I have been to many presentations like this and this was the best by far - thanks Peter
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • I can now better explain the benefits of Leasing to potential customers – Peter has a positive energy and is well spoken – this was my first workshop with Mazda and Peter was spectacular

    Trevor Janes, Sales Consultant, Western Mazda

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