Phone Training & Development

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool! If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests. If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.

Please give Peter Herbert a call at 778.319.7216 so that he can "listen" to some of the challenges that you are having with your Team and "discuss" a solution on how you can help them all make the phone their best friend.

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Services

Some Clients Who Took this Service

Kentville Nissan

Capilano VW

Hickman Nissan Clarenville

What they are saying...

  • Peter provided lots of ideas to implement and the importance supporting Lease with my Team – he has great ideas and a great belief system that is about “helping people” – great topics

    Mandy Tamaki, Financial Services Manager, Turner VW

  • from the start to the end, every piece of information was very important and the negotiating part was the best - Peter made the whole experience very enjoyable and I really liked the related stories
    - Sales Consultant, Yorkdale Dufferin Mazda

    Training & Sales Development

  • after this Workshop I will be changing my word track to get more “yes” from customers - Peter presented many ideas today and he is very detailed with great ideas for customer engagement - the material was great and Peter is one of the first presenters that makes me want to review his material

    Alan Gordon, Sales Consultant, Centennial Mazda

  • I really liked the “Best Payment” versus the “Best Transaction” verbiage - Peter is very professional, soft spoken and factual

    Cyndy Stone, Financial Services Manager - Clarkdale VW

  • thanks to Peter I have a better understanding of what a Lease is and its benefits - Peter has a great tone, he is very approachable and welcoming - he was able to explain things in a way that made sense to me - great visuals and examples

    Thomas Henry, Brand Specialist - Clarkdale VW

  • there is so much that I will take away from this session - the leasing breakdown, objection handling, making sure that we are in form and are practicing and that we go to work to work - Peter it was a true pleasure meeting you - you provided, by far, the best training and motivational session that I ever had as a salesperson - thank you and god bless you and your beautiful family

    Sales Consultant - Gyro Mazda

  • I liked learning about how we should spend more time on closing before closing and understand where customers are coming from - Peter has a great tone of voice and I really enjoyed how he explained everything - great job Peter

    Sales Consultant - Yorkdale Dufferin Mazda

  • Peter has the ability to impart information in a manner that sticks

    Denis Kirk, Brand Specialist, Audi Kelowna

  • after today’s session I will make more time to work harder and smarter thanks to Peter - he is really good at presenting the facts about our business and is very easy to follow - today was great
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • Peter broke things down very nicely especially when it came to making the phone calls to invite Clients in for an Options Review

    Trevor Scheidl, General Sales Manager - Clarkdale VW

  • I loved the words and the mental images. Peter is very well informed and knows what it is like on the floor. Thanks Peter.

    Matthew Andrade, Sales Consultant

  • Peter provided real world examples to help change attitudes and helped us to understand the importance of learning and growing
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • Today I learned how to protect against depreciation – I liked Peter’s personality, engagement and relevant info and really liked seeing the Options Review

    Mike Hurd, Sales Consultant, Steele Mazda

  • I really liked how Peter talked about “Choice” - Peter is very calm and gives an excellent presentation
    - Pre-Owned Sales Manager, Bannister Honda

    Lease Development Workshop

  • Peter helped remind me of getting back to basics and slowing down the process and thinking more. He is very engaging.

    Mac Skanes, Sales Consultant

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