Phone Performance Coaching & Development

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool!

If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests.

If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.

Please give Peter Herbert a call at 778.319.7216 or Shane Bichin at 778.229.3338 so that we can "listen" to some of the challenges that you are having with your Team and "discuss" a solution on how you can help them all make the phone their best friend.

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Services

Some Clients Who Took this Service

FCA - Western Business Centre

Newmarket Nissan

Jaguar Of Newfoundland

What they are saying...

  • Peter is all about professionalism in our business - I really liked his professionalism and upfront attitude - he is very confident and has a strong understanding of the business

    General Sales Manager - Mazda Of Stoney Creek

  • Great job of explaining how effort translates into results. I liked the closing techniques. Peter is more relatable and the content was great.

    Anusanth Lagonathan, Sales Consultant

  • I can now better explain the benefits of Leasing to potential customers – Peter has a positive energy and is well spoken – this was my first workshop with Mazda and Peter was spectacular

    Trevor Janes, Sales Consultant, Western Mazda

  • Peter talks in an easy to understand lingo as well as going into details on how things work and why they make sense - great session
    - Sales Consultant, Courtesy Chrysler

    Training & Sales Development

  • Peter provided real world examples to help change attitudes and helped us to understand the importance of learning and growing
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • Peter helped remind me of getting back to basics and slowing down the process and thinking more. He is very engaging.

    Mac Skanes, Sales Consultant

  • I liked learning about how we should spend more time on closing before closing and understand where customers are coming from - Peter has a great tone of voice and I really enjoyed how he explained everything - great job Peter

    Sales Consultant - Yorkdale Dufferin Mazda

  • I really liked how Peter talked about “Choice” - Peter is very calm and gives an excellent presentation
    - Pre-Owned Sales Manager, Bannister Honda

    Lease Development Workshop

  • I really liked the Options Review, Options Review, Options Review and Best Transaction – Peter is calm and to the point – this was eye opening

    Will Avila, Assistant Sales Manager, Turner VW

  • I really liked the “Best Payment” versus the “Best Transaction” verbiage - Peter is very professional, soft spoken and factual

    Cyndy Stone, Financial Services Manager - Clarkdale VW

  • Peter thoroughly explained the benefits of leasing and made it seem like a one on one situation as he made sure that everyone was on the same page

    Sales Consultant - Moffatt’s Mazda

  • from the start to the end, every piece of information was very important and the negotiating part was the best - Peter made the whole experience very enjoyable and I really liked the related stories
    - Sales Consultant, Yorkdale Dufferin Mazda

    Training & Sales Development

  • Peter shared so much with us today that I don’t know where to start other than by saying thank you - I love your enthusiasm and you have an excellent presentation style - I really like how you reflected on a lot of the day to day events that happen in the dealership
    - Sales Consultant, Eastside Dodge

    Training & Sales Development

  • I liked the idea’s that were shared on how to still sell products in Leases and how to convert Cash and Finance deals to Leases - Peter provided a detailed explanation and great content for why Leasing makes more sense

    Deepinder Sachdeva, Financial Services Manager - Jim Pattison VW

  • after today’s session I will make more time to work harder and smarter thanks to Peter - he is really good at presenting the facts about our business and is very easy to follow - today was great
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

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