Phone Performance Coaching & Development

These Workshops are designed to provide you and your Team with some Best Practices to apply when using the Phone to work with your Clients / Guests / Patrons.

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool!

If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests.

If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.


PHONE PERFORMANCE COACHING IS OFFERED IN THE FOLLOWING SECTORS:

1. Automotive Sector
2. Retail Sector
3. Hospitality Sectors

*Please refer to the information below to see how The Phone Performance Coaching is catered to each particular Sector.


1. AUTOMOTIVE SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



2. RETAIL SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



3. HOSPITALITY SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.


Check all the services I have available

Services

Some Clients Who Took this Service

High Park Nissan

The Hickman Automotive Group

Infiniti Financial Services

What they are saying...

  • Peters passion for his craft is inspirational. After spending a short time with him, My entire outlook changed. Thank you sir!

    Stephen Reilly

  • Peter came to Island Owl to work with me and my team. The attention to detail and helpful information he imparted on all of us has been a great tune up and discussion point that we have continued discussing. He does a fantastic job of taking your core values and building on them in an amazingly helpful way. Thank you Peter!

    Ben Coyle

  • It's been an absolute honor working with Peter and going through the refreshing outlooks he has, on an ever evolving lndustry. Tons of valuable information, and any team that needs a hand improving any aspect of their sales process will gain an incredible amount of knowledge in the time with him. Highly recommended!

    Josh Irvine

  • Peter was incredible! The skills he imparted my team and I with will not only improve our success, but will ensure our customers and clients will have a fantastic experience every visit, and be sure to continue coming to our dealership just to experience it again.
    Thank you Peter!!

    Alexander Patterson

  • Peter brings a professional, highly motivating and personal approach to sales training. His ability to clearly convey his message is refreshing and appreciated. If you are interested in hiring Peter as a mentor to your sales team, I highly recommend it.

    Joe Ong

  • Peter, on behalf of our team, Thank-You. The experience we had with you was OUTSTANDING & by far the most engaging sales development we have ever experienced. The assets you have provided us with will forever be utilized. Your training has given us the ability to achieve our goals and implement a full circle process like no other. We will be forever grateful for the knowledge you have provided us with.

    For those looking to take your business to the next level, look no further.

    Ken Lecesse

  • Through the help of Peter, and everything he put together with his T3 program for myself and the rest of my sales team, I feel more confident in what I do moving forward. Very easy to follow, fantastic information, and lead by a man who truly wants everyone to succeed. Thanks again Peter!

    JR Hutchinson

  • Peter provides effective and easy to implement changes to enhance client facing interactions. Really positive workshop.

    Clarence Yue

  • Peter is extremely friendly and professional. His process is smooth and easy, while still being very informative.

    Connor Monks

  • Peter is a true friend. His development program is creative and his energy keeps me engaged. He has been very helpful in mentoring me in my career.

    Aaron Ocho

  • I’ve had 2 separate training courses with Peter and he was amazing both times! He’s got great energy and I like that he tackles any question or objection right away. I left his training with more knowledge on leases and confidence to help my clients! Would highly recommend! Thanks again Peter!! See you next time!

    Nataly Vu

  • Recently had a course with Peter. It was a great class. he has great knowledge in sales and personal development. He speaks slowly and makes sure to answer and objectify all questions presented. I really enjoy his over all presence he brings to a room. I would highly recommend taking a course.

    Katie Froment

  • Peter is an outstanding trainer, and is very motivational.

    Cathy Poole

  • The training Peter offers to a Dealership is highly recommended!

    Dan Matthews

  • Glad I got to meet Peter today he was very resourceful on phone etiquette. Provided lots of information on conversational pieces and how to handle all types of customer/client personalities.

    Geordi Shepherd

See more Services