Phone Performance Coaching & Development

These Workshops are designed to provide you and your Team with some Best Practices to apply when using the Phone to work with your Clients / Guests / Patrons.

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool!

If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests.

If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.


PHONE PERFORMANCE COACHING IS OFFERED IN THE FOLLOWING SECTORS:

1. Automotive Sector
2. Retail Sector
3. Hospitality Sectors

*Please refer to the information below to see how The Phone Performance Coaching is catered to each particular Sector.


1. AUTOMOTIVE SECTOR

Please give Peter Herbert a call at 778.319.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



2. RETAIL SECTOR

Please give Peter Herbert a call at 778.319.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



3. HOSPITALITY SECTOR

Please give Peter Herbert a call at 778.319.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.

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Services

Some Clients Who Took this Service

Audi Kelowna

Nanaimo Honda

Mitsubishi Motors Sales Canada, Inc.

What they are saying...

  • I liked learning about how we should spend more time on closing before closing and understand where customers are coming from - Peter has a great tone of voice and I really enjoyed how he explained everything - great job Peter

    Sales Consultant - Yorkdale Dufferin Mazda

  • I liked the idea’s that were shared on how to still sell products in Leases and how to convert Cash and Finance deals to Leases - Peter provided a detailed explanation and great content for why Leasing makes more sense

    Deepinder Sachdeva, Financial Services Manager - Jim Pattison VW

  • I liked the wording and sincerely asking very obvious “yes” questions to provoke thought - Peter has sincerity and is very clear and honest – this was very informative and interesting – I loved it

    Ashton Hickson, Brand Specialist, Audi Kelowna

  • after today’s session I will make more time to work harder and smarter thanks to Peter - he is really good at presenting the facts about our business and is very easy to follow - today was great
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • Peter broke things down very nicely especially when it came to making the phone calls to invite Clients in for an Options Review

    Trevor Scheidl, General Sales Manager - Clarkdale VW

  • from the start to the end, every piece of information was very important and the negotiating part was the best - Peter made the whole experience very enjoyable and I really liked the related stories
    - Sales Consultant, Yorkdale Dufferin Mazda

    Training & Sales Development

  • I liked learning about delivery and presentation and how to get people sold before showing them vehicle - I must say that I have been to many presentations like this and this was the best by far - thanks Peter
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • Today I learned how to protect against depreciation – I liked Peter’s personality, engagement and relevant info and really liked seeing the Options Review

    Mike Hurd, Sales Consultant, Steele Mazda

  • I really liked the “Best Payment” versus the “Best Transaction” verbiage - Peter is very professional, soft spoken and factual

    Cyndy Stone, Financial Services Manager - Clarkdale VW

  • Peter thoroughly explained the benefits of leasing and made it seem like a one on one situation as he made sure that everyone was on the same page

    Sales Consultant - Moffatt’s Mazda

  • I really liked the Options Review, Options Review, Options Review and Best Transaction – Peter is calm and to the point – this was eye opening

    Will Avila, Assistant Sales Manager, Turner VW

  • Peter provided lots of ideas to implement and the importance supporting Lease with my Team – he has great ideas and a great belief system that is about “helping people” – great topics

    Mandy Tamaki, Financial Services Manager, Turner VW

  • there is so much that I will take away from this session - the leasing breakdown, objection handling, making sure that we are in form and are practicing and that we go to work to work - Peter it was a true pleasure meeting you - you provided, by far, the best training and motivational session that I ever had as a salesperson - thank you and god bless you and your beautiful family

    Sales Consultant - Gyro Mazda

  • I can now better explain the benefits of Leasing to potential customers – Peter has a positive energy and is well spoken – this was my first workshop with Mazda and Peter was spectacular

    Trevor Janes, Sales Consultant, Western Mazda

  • Peter provided us with more product knowledge and ideas on dealing with clients and gaining their interest and trust - he was very engaging and made us all feel involved
    - Sales Manager, Thoen's Chrysler

    Training & Sales Development

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