Phone Training & Development

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool! If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests. If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.

Please give Peter Herbert a call at 778.319.7216 so that he can "listen" to some of the challenges that you are having with your Team and "discuss" a solution on how you can help them all make the phone their best friend.

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Services

Some Clients Who Took this Service

Milestone Mazda

Myers Orléans Nissan

Western Truck Farm

What they are saying...

  • Peter provided real world examples to help change attitudes and helped us to understand the importance of learning and growing
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • the nice thing about Peter is that he is open to discussion and involving the entire class - awesome job Peter
    - Sales Consultant, Superior Chrysler

    Training & Sales Development

  • Today I learned how to protect against depreciation – I liked Peter’s personality, engagement and relevant info and really liked seeing the Options Review

    Mike Hurd, Sales Consultant, Steele Mazda

  • Peter shared so much with us today that I don’t know where to start other than by saying thank you - I love your enthusiasm and you have an excellent presentation style - I really like how you reflected on a lot of the day to day events that happen in the dealership
    - Sales Consultant, Eastside Dodge

    Training & Sales Development

  • Peter thoroughly explained the benefits of leasing and made it seem like a one on one situation as he made sure that everyone was on the same page

    Sales Consultant - Moffatt’s Mazda

  • Peter provided us with more product knowledge and ideas on dealing with clients and gaining their interest and trust - he was very engaging and made us all feel involved
    - Sales Manager, Thoen's Chrysler

    Training & Sales Development

  • I liked learning about how we should spend more time on closing before closing and understand where customers are coming from - Peter has a great tone of voice and I really enjoyed how he explained everything - great job Peter

    Sales Consultant - Yorkdale Dufferin Mazda

  • I really liked the Options Review, Options Review, Options Review and Best Transaction – Peter is calm and to the point – this was eye opening

    Will Avila, Assistant Sales Manager, Turner VW

  • I liked learning about delivery and presentation and how to get people sold before showing them vehicle - I must say that I have been to many presentations like this and this was the best by far - thanks Peter
    - Sales Consultant, Varsity Chrysler

    Training & Sales Development

  • Peter has the ability to impart information in a manner that sticks

    Denis Kirk, Brand Specialist, Audi Kelowna

  • Peter helped remind me of getting back to basics and slowing down the process and thinking more. He is very engaging.

    Mac Skanes, Sales Consultant

  • I really liked how Peter talked about “Choice” - Peter is very calm and gives an excellent presentation
    - Pre-Owned Sales Manager, Bannister Honda

    Lease Development Workshop

  • Peter covered more than just leasing and discussed all aspects of the sales process. He is very calm and I can tell that he has done well during his career.

    Goran Gligorovic, Sales Consultant

  • I liked the idea’s that were shared on how to still sell products in Leases and how to convert Cash and Finance deals to Leases - Peter provided a detailed explanation and great content for why Leasing makes more sense

    Deepinder Sachdeva, Financial Services Manager - Jim Pattison VW

  • Peter talks in an easy to understand lingo as well as going into details on how things work and why they make sense - great session
    - Sales Consultant, Courtesy Chrysler

    Training & Sales Development

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