Phone Performance Coaching & Development

These Workshops are designed to provide you and your Team with some Best Practices to apply when using the Phone to work with your Clients / Guests / Patrons.

The Telephone has been the most underutilized tool in Business for many years and even now with the "Smart" Technology that so many phones have, several people are still not taking full advantage of this amazing tool!

If you can make the phone your "Best Friend", the Sky's The Limit in just about any Business that you are in.

T3 has been utilizing the phone for many years and would like to have the opportunity to work with you and your Team to assist you all with understanding why it is so important to not be afraid to pick up the phone and "dial for dollars"!

We provide you with several different "Conversation Pieces", not scripts, that are to be used as guidelines to have engaging conversations with your Clients / Guests.

If you can learn how to have great conversations, it makes it that much easier for your Clients / Guests to want to do business with you.

Having a conversation is one thing and the best part about having conversations is "listening". If you can become an amazing "active listener", you will be an even more effective communicator.


PHONE PERFORMANCE COACHING IS OFFERED IN THE FOLLOWING SECTORS:

1. Automotive Sector
2. Retail Sector
3. Hospitality Sectors

*Please refer to the information below to see how The Phone Performance Coaching is catered to each particular Sector.


1. AUTOMOTIVE SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



2. RETAIL SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.



3. HOSPITALITY SECTOR

Please give Peter Herbert a call at 236.458.7216 so that we can "listen" to some of the challenges that you and / or your Team are having and "discuss" a solution on how we can help make the phone your best friend.


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Services

Some Clients Who Took this Service

VW Credit Canada Inc.

Hickman Chevrolet Buick GMC Carbonear

Southview Acura

What they are saying...

  • I have an experience of about more then 9 years in sales( in a banking background) and because of that I have probably attended hundreds of different training programs and I find Peter to be the very best in the professional manner that he carries all his training sessions and also the techniques of how to make it work and a never give up attitude which is a must in Sales professionals. Peter is highly recommended to all who want to establish themselves in Sales especially Car Industry Sales....

    Gurtej Dhillon

  • Peter! You have GREATLY exceeded my expectations.

    Your presentation was easy to follow and your message was POWERFUL!
    I am forever grateful for your time, and your lessons.

    Thank you again, and I am looking forward to the next time we meet!

    Trey Anthony

  • Thank you for everything Peter!

    Brenda West

  • Fantastic training experience, I leaned a lot of valuable information from these sessions. Thank you Peter!

    Stelios Spiliotopolous

  • Peters passion for his craft is inspirational. After spending a short time with him, My entire outlook changed. Thank you sir!

    Stephen Reilly

  • Peter came to Island Owl to work with me and my team. The attention to detail and helpful information he imparted on all of us has been a great tune up and discussion point that we have continued discussing. He does a fantastic job of taking your core values and building on them in an amazingly helpful way. Thank you Peter!

    Ben Coyle

  • Had Peter come to our dealership, money well spent. Absolutely amazing presentation and very knowledgeable information that can very easily be applied in everyone's process. Very very recommended

    Ralf Himself

  • Peter is a true friend. His development program is creative and his energy keeps me engaged. He has been very helpful in mentoring me in my career.

    Aaron Ocho

  • Peter is an outstanding trainer, and is very motivational.

    Cathy Poole

  • Peter is engaging and charismatic. He was very thorough in teaching us how to help ourselves more proficient in developing a customer base that will keep us in control of our workloads. There was a lot of material but it was presented in a manner that made for easy learning and application in the interview process.

    Shayne Menecola

  • Peter, on behalf of our team, Thank-You. The experience we had with you was OUTSTANDING & by far the most engaging sales development we have ever experienced. The assets you have provided us with will forever be utilized. Your training has given us the ability to achieve our goals and implement a full circle process like no other. We will be forever grateful for the knowledge you have provided us with.

    For those looking to take your business to the next level, look no further.

    Ken Lecesse

  • Glad I got to meet Peter today he was very resourceful on phone etiquette. Provided lots of information on conversational pieces and how to handle all types of customer/client personalities.

    Geordi Shepherd

  • Peter’s workshops are awesome and fun. I enjoy going to his workshops everytime, I always come out of there learning something and to better my self.

    Jas Sharma

  • Peter puts on a great training session and keeps you engaged during the whole time. Very good information and stays in touch after for any hep needed. We at Bourgeois Nissan in Midland were very happy with our time with Peter. Thanks again.

    Chris Horton

  • Very informative, I would recommend it.

    RC Hobby

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