About Us
"Our tried and tested approach, "The T3 Performance Coaching & Development Approach", has been proven to be very successful!"
Peter Herbert Consulting Services
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Are You Providing Exceptional Service?
Peter Herbert Consulting Services believes that it is the “Experience” that makes the difference when it comes to having your Clients / Guests decide to do business with you or with somebody else.
Too many people think that Clients / Guests are only focused on price, but what it really comes down to is the Client / Guest wanting to work with the “Professionals” that promote themselves and their “Brand“, extremely well, and the “Professionals” that help them “justify” the buying decision that they have already made, or are about to make!
Once you understand that “YOU” are the reason why people should want to do business with YOU, that is when YOU have unprecedented success!
Exceptional Service goes beyond just meeting expectations, it involves building genuine and meaningful connections with your Team and their Clients & Guests.
When you and your Teams anticipate your Clients / Guests needs, and deliver personalized experiences, it will leave a long lasting impression.
Peter Herbert quite often talks about “E-Squared“, which is all about “Exceeding Expectations so that you can Eliminate Escalation“!
Escalation is never fun and it should be seen as an opportunity to grow, but imagine being in a position where you and your Team are always providing exceptional service so that you never have to worry about escalation?
It’s an interesting question and is something that Peter Herbert can help you and your Teams accomplish.
“You will never be able to please everybody, but the most important thing is that you are doing all that you can to please everybody!” – Peter Herbert
PETER HERBERT
Performance Development & Experience Coach And Maxwell Leadership Certified Team Member
Peter Herbert (pictured here with John C. Maxwell) in addition to being a Performance Development & Experience Coach, is also an Independent Certified Coach, Teacher, Trainer and Speaker with the Maxwell Leadership Certified Team.
As a Maxwell Leadership Certified Coach, Teacher, and Speaker, he can offer you Workshops, Seminars, Keynote Speaking, and Coaching, aiding your personal and professional growth through study and practical application of John C. Maxwell’s proven leadership methods.
Working together, he will move you and / or your Team or Organization in the desired direction to reach your goals.
He was personally introduced to John C. Maxwell in 2013 and decided to start his Maxwell Certified Coach journey back in 2014.
Peter has had many life changing “obstacles” along the way, but he finally did it!
He has repeatedly demonstrated that he has what it takes to be a Leader and a Coach and is very well respected simply because he is such a genuine person.
It is his genuine caring and leadership that has inspired many people to evoke a similar focus on having successful careers and family lives.
Peter is also a problem solver and he has the ability to notice what others overlook. His approach to helping businesses and individuals grow is respectful and he always shows up in an authentic manner.
He has always taken a deep interest in the lives of the people that he has the opportunity to work with and Peter always takes time to check in with family, friends, and colleagues to offer his positive outlook on life.
He has been providing “Exceptional Service and Exceptional Engagement” for decades and it all started at the young age of 8 years old when he took on his first job as a Newspaper Carrier.
His love for “serving others” showed almost immediately when he was a young child, as he did things that allowed his entrepreneurial spirit to show signs of not only wanting to succeed, but wanting to succeed by helping others.
He has personally been employed, and worked in the Retail Sector (with Department Stores, Retail Outlets, and Fitness Centres), in the Hospitality Sector (with Restaurants, Hotels & Night Clubs), in Professional Establishments (with Law Firms & Publicly Traded Companies), and in the Automotive Sector with many different Dealerships and OEM’s.
The experiences and life skills that he gained from these opportunities allowed him to develop into the Professional that he is today.
Peter started out his Automotive Career in 2001 in the Richmond Auto Mall, and throughout his career he has worked in, and with, Top Producing Dealerships throughout Canada and the US.
He has been mentored by some of the best Leaders in the Leadership Business, including John C. Maxwell, and has many years of experience providing “Exceptional Service and Exceptional Engagement“.
Peter is a versatile individual with many attributes, not the least of which is his ability to connect with Leadership, Staff, and Clients / Guests.
When you have the opportunity to meet Peter, you will be amazed at how “engaging” he is and how much he cares about seeing people “Decide“, “Commit“, “Execute“, and “Succeed“!
It All Starts With Engagement!
Engagement is many things and is all about elevating what would normally just be transactional, and turning it into a genuine and meaningful relationship by providing an exceptional experience in all aspects.
Many people lack the ability to “genuinely” be able to interact and engage with people, but we must remember that nothing happens without a certain level of “engagement” or trying to get to know how you can best assist people!
Peter takes engagement very seriously and make a very conscious effort to engage with everybody that he comes in contact with because, you never know who you are talking to!
Allow Peter Herbert Consulting Services to work with you and your Teams so that you can see first hand just how engaging Peter is, and how he genuinely cares about learning how he can best assist others.