Exceptional Service, Exceptional Engagement

Retail Sector Performance Coaching & Development

These Services are designed to help your Management Team and Sales Associate Team to better assist your Clients / Guests and generate more “repeat and referral” business, which will lead to increased profitability.

Peter Herbert Consulting Services (PHCS) is committed to providing Performance Development and Motivational Coaching to your Management Team and Sales Associate Team.

In addition, Peter Herbert Consulting Services provides their own Client Relations Centre and we also Facilitate and Host many different types of Special Events.

We have had the opportunity to work with many different Companies across the Country and our tried and tested system, “The T3 System”, has been proven to be very successful.

The T3 System is based on many years of experience in the Retail Client Service Industry and has helped many people become better today than they were yesterday, and it has also assisted them in providing “Exceptional Experiences” for their Clients / Guests.

1. Performance Coaching & Development

     • Management Performance Coaching & Development

     • Sales Associate Performance Coaching & Development

     • Client Relations Centre (BDC) Performance Coaching & Development

2. Phone Performance Coaching & Development

3. Portfolio Management

4. Special Events

5. Call Centre